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Terms and Conditions

Purchase Terms and Conditions

Purchase of this service will constitute an agreement between (hereafter referred to as “Contractor”) and the Purchaser (hereafter referred to as “Client”) regarding Consultant’s product and work for Client in providing home replacement vinyl windows and window installation, and the production of any deliverables in conjunction with this engagement (the “Engagement”).

  • Nondisclosure. Contractor agrees to hold and maintain confidential all information Client provides Contractor in conjunction with the Engagement. The Contractor shall not knowingly use, copy, or disseminate information Client provides Consultant, or any deliverables produced, other than to the Client. This obligation of the Contractor shall survive any expiration, termination, or cancellation of this agreement, and shall remain in full force.
  • Ownership. Contractor agrees that the production of deliverables shall be defined as work-for-hire, and that all ownership rights thereof shall become the property of the Client or its assigns upon satisfactory payment for services rendered.
  • Return of materials. Contractor agrees, after payment in full for services rendered, to return any and all materials provided for use in the production of the deliverables.
  • Window Disposal. Contractor will dispose of replaced windows according to local laws and codes.
  • Independent Contractor. Contractor acknowledges that it is acting as an independent contractor with respect to any and all services performed under this Agreement. The Contractor will provide all of its own necessary equipment and supplies to complete the work. Nothing contained in this Agreement shall be construed to create the relationship of employer and employee. From any amounts due Contractor, there will be no deductions for federal income tax or FICA payments, nor for any state income tax, nor for any other purposes which are associated with an employer-employee relationship unless required by law. Payment of federal income tax, FICA payments, and state income tax are the responsibility of the Contractor.
  • Dispute Resolution. Contractor and Client agree that the exclusive jurisdiction for any dispute arising from this Subcontracting Agreement shall be the Circuit Court for Dane County, Wisconsin. In the event Client fails to pay for services agreed to and/or rendered hereunder, Client agrees that Contractor may recover its actual costs of collection, including its actual and reasonable attorneys’ fees. Dispute must be submitted in writing to Contractor with a 60-day option of right to resolve before formally taking court action.
  • Shared Contractor. Client understands that this is a Contractor that does work for other Clients. Some delays in shipping, delivery, installation, or other unforeseen circumstances are outside of the control of the Contractor.
  • Limited Liability. Client understands that this is a Contractor that does work for other Clients. Contractor shall not be held liable for damages arising out of an error or omission on the part of Contractor, Contractor’s employees or contractors. In providing services under this agreement, the Contractor will endeavor to perform in a manner consistent with that degree of care and skill ordinarily exercised by members of the same profession practicing under similar circumstances.
  • Severability. If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision of this Agreement or the validity or enforceability in other jurisdictions of that or any other provision of this Agreement.
  • Payment Terms. Client agrees to pay Contractor with a credit card an automatically billed amount agreed upon by Client and Contractor for services to be rendered. Client’s credit card will be billed automatically on the initial purchase, at the time of measuring for the replacement windows and a final charge at the date of completion of the window installation, unless another date is agreed upon with Contractor.
  • Payment Terms Option.  If Client does not agree to have a credit card automatically billed, Contractor reserves the right to add the higher of $500 or 50% of the invoice amount to each invoice as a We Are Not A Bank Fee.
  • Payment Failure.  Failure to make payment does not void contract or limit financial responsibility to the Contractor by the Client.
  • Window Rates. Contractor charges a flat rate for white, vinyl, double hung windows that make up over 80% of the replacement window market.  Windows larger than 16 square feet or having some design outside of the scope of the typical vinyl replacement window will be quoted on a per window basis.
  • Unforeseen Issues.  Often, in construction and remodeling, including window replacement, issues may be noticed.  Things like wood rot, water damage and other issues that may not be known until an old window is removed will not be able to quoted until the old window is removed. Contractor offers a $50 credit for the window installation crew to resolve these issues. Any issue over and above the $50 per window charge is the responsibility of the homeowner.  The window installation crew will create a timely and accurate quote to the best of their knowledge immediately upon discovering any issues with the Clients home..
  • Client understands that Contractor may cancel product delivery and installation services with Client at anytime and for any reason. A notice for cancellation will be supplied to Client via Client’s supplied email address and any appropriate refund, if due, will be given to Client.
  • Client understands that Contractor reserves the right to use contracted window installers, as well as replacement windows from any manufacturer that meets or exceeds the criteria laid out on the Contractor’s website for any order in order to provide the best product and service for our clients.
  • Updates to these Terms and Conditions may occasionally happen.  Please bookmark and refer to this web page for any changes and updates made to these terms and conditions.

Window Warranty Provided By Our Window Manufacturer

Window Systems Lifetime Limited Warranty

The Manufacturer of Contractor’s Vinyl Window Systems, makes available to the Original Purchaser–Present Property Owner the Lifetime Limited Warranty, warranting the Contractor’s Vinyl Window System for as long as the Property Owner shall own and live in the property at the stated property address, from date of window or patio door installation, under normal use and service, against specified defects in material and workmanship of the Contractor’s Vinyl Window System, occurring as a direct result of the manufacturing process, and subject to the terms and conditions of this Limited Warranty.

Lifetime Limited Warranty – Vinyl Sash Frame and Vinyl Mainframe
For as long as the Original Purchaser–Present Property Owner shall own and live in the property, the rigidized vinyl in the window/patio door sash frames and in the window/patio door mainframe of the basic window unit will be warranted against cracking, warping, peeling, flaking, blistering or corroding.

Lifetime Limited Warranty – Moving Parts of the Basic Window Unit
The moving parts of the basic window unit, consisting of the balance to raise and lower the window sash or the brass wheels to slide the sash, and locking mechanism to secure the window or patio door sash, are all warranted for as long as the Original Purchaser–Present Property Owner shall own and live in the property.

Lifetime Limited Warranty – Fiberglass Screening and Screen Frame
The fiberglass screening material used in the window/patio door screen and the material for manufacture of the screen frames are warranted against manufacturing defects resulting in rotting or rusting, for as long as the
Original Purchaser–Present Property Owner shall own and live in the property. Should such a manufacturing defect occur, the Manufacturer agrees to furnish new screen material or new screen frame material to the Property Owner, transportation charges payable by the Property Owner.

Lifetime Limited Warranty – Insulating Glass Unit
The hermetically sealed insulated glass unit of the Contractor’s Vinyl Window/ Patio Door System is warranted for as long as the Original Property Owner shall own and live in the property from date of window installation against
development of material obstruction of vision occurring from manufacturing defects, resulting from film formation or dust collection between the interior glass surfaces, caused by failure of the hermetic seal, under conditions of normal use and service.

Labor Provisions
During the one (1) year period from date of window installation, the Manufacturer will provide the labor at no charge to the Original Purchaser– Present Property Owner for repair or replacement of the warranted window part or component, under the provisions of this Limited Warranty. Except as to labor on repair or replacement for one (1) year on warranted work following date of window installation, this Limited Warranty does not include
any additional labor costs and the Manufacturer will not be responsible after the first year for any costs incurred in the removal or replacement, installation or reinstallation of the window or of any part or component of the window, or of any repaired or replacement part or component furnished by Manufacturer under this Warranty for the window. This warranty does not cover breakage of glass or torn screening from any cause whatsoever.

Residential 10-Year Limited Warranty, Commercial 3-Year Limited
Warranty – Factory Applied Exterior Colors
The factory-applied exterior coating on the Product is warranted against peeling, flaking, chipping, blistering and significant ultraviolet fading or discoloration (greater than 5 Delta E units) caused by natural environmental conditions, for ten (10) years from the date of Product purchase for the Original Purchaser/Present Property Owner (Three (3) years for Commercial Applications) and is subject to the transferability limitations set forth in the Limited Warranty.
Contractor, in its sole and unilateral discretion, will make the final determination as to whether any claim for fading, discoloration, or color change is a covered claim under this warranty. If Contractor determines a claim to be a covered claim, Contractor will either replace the affected product(s) or refinish the affected product(s). Replaced or refinished products or components are not guaranteed to match the original products due to the normal
effects of weathering over time.

Contractor’s Vinyl Window Systems Limited Warranty
Transferable to Successor Owner
This Limited Warranty for the Contractor’s Vinyl Window System is transferable one time by the Original Purchaser to the successor owner of the property, within the first thirty (30) years from date of window installation. Upon transfer, the transferred warranty period shall be limited to the unexpired remaining portion of such thirty (30) years from date of window installation, and shall not be further transferable.
In the event of property transfer, the subsequent owner will be responsible for charges
based on the following schedule:
0 – 10 Years No Charge
11 – 15 Years 50%
16 – 20 Years 70%
21 – 25 Years 80%
25+ Years 90%
The basis for computing the cost of material for repair or replacement shall be current market prices.

Property Owner Claim Procedure and Other Warranty Provisions
Any claims for defects under this Limited Warranty should be submitted via email to [email protected] promptly after discovery of the claimed defect, describing the defect claimed and referring to this Warranty and date of window installation, together with the name of contractor, and proof of purchase, proof of
property ownership and transfer info as requested. Allow a reasonable time for inspection purposes if  determined to be necessary.
If the windows do not conform to this Warranty and any such manufacturing defect occurs within the time period specified, according to the provisions of this Warranty, then Contractor agrees, at its option, to repair or replace the defective part or component of the window free of charge, which shall be shipped to Contractor, transportation charges prepaid, or upon prepayment of any applicable prorated amount then due from the Original Purchaser–Present Property Owner. The Property Owner will be responsible for return transportation charges back to the property location.
Replacement parts or components furnished by Manufacturer under this Warranty will have the standard color available at that time. A color variance may occur between the new replacement part or component in comparison to the original window due to weathering exposure and would not be indicative of defects in the part or component.
Contractor reserves the right to discontinue or change any Contractor’s Vinyl Window System as manufactured. If the part or component of the window originally installed is not available and Contractor determines to make replacement, Contractor shall have the right to substitute a compatible part or component, apportioned when pro rata basis applies over the warranted time period for usage to refund date.
The Manufacturer does not warrant installation nor defects caused by installation. This Warranty covers only the specific manufacturing defects as specified herein. This Warranty does not cover any other damages or material failure including, but not limited to, normal weathering of sash frames and mainframe, and screen and screen frame, oxidation, accidents or intentional damage, or fire, flood, windblown objects, hail, lightning, earthquake or other Acts of God, chemical pollutants, chemicals, brick wash, mildew, negligent maintenance, fading, misuse or abuse, building settlement or structural defects, or if subjected to stresses resulting from localized heat sources which cause excessive temperature differentials over the glass surfaces or edges, or any other causes or occurrences beyond the Manufacturer’s control. This Warranty does not apply if the windows are painted, varnished or coated with any other substance.
Normal weathering may cause any surface to oxidize, chalk or accumulate surface dirt or stains due to varying exposures to sunlight, weather and atmospheric conditions. The geographic location, the quality of the atmosphere and other local factors in the area, over which the Manufacturer has no control, contribute to the severity of these conditions.
Caulking may be necessary on some installations to seal the frames or trim package against water and/or air infiltration. Caulking is considered a maintenance issue and is the responsibility of the homeowner. It is not
considered part of the product and is not covered under this warranty. Condensation on windows may occur as the natural result of humidity within the house or building area and changes in interior / exterior temperatures,
and does not indicate a defect in the window. This Warranty does not cover condensation nor frost or freezing from condensation on the windows.
This Warranty is limited to the Manufacturer’s furnishing repaired or replacement parts or components of the window, free of charge, within the time period specified, or as applicable, upon payment in advance of any pro rata amount then due from the Original Purchaser–Present Property Owner, according to the provisions of this Warranty, on the Manufacturer receiving from the Property Owner any such claimed defective parts or components of the window, and with return transportation charges for any repaired or replacement window part or component being at Property Owner’s responsibility, as provided.


Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state.

Commercial Applications
If the building in which the Contractor’s Vinyl Window System is installed is owned by an entity other than an individual resident owner, whether by a corporation, partnership, an unincorporated association, or by a government or public entity, including without limitation, a church or school, then the warranty period shall be a Thirty (30) Year Prorated Limited Warranty from the date of window installation, applicable to all window parts and components, under the prorated basis of this Warranty, with labor at no charge to Property Owner on warranted work for a one (1) year period, from the date of window installation, and subject to all other
terms and conditions of this Limited Warranty.

Suggested Cleaning of Contractor’s Vinyl Windows
Clean glass with a mixture of mild dish soap and water. Rinse completely with clear water, then wipe dry with a soft cloth to avoid water spots. Avoid washing windows in direct sunlight. Never use petroleum-based cleaners or caustic chemicals on the glass.

Vinyl Sashes and Mainframes:
Vacuum dirt from sill and track areas before washing. Clean vinyl with a mixture of mild dish soap and water. Mild, non-abrasive soaps are usually safest for most dirt and stain removal. Always rinse completely with clean water and wipe dry.

Remove from window, then wash on a flat, clean surface with mild soap and water and a soft brush. Rinse, wipe dry and then reinstall.

For additional information, you may download AAMA’s Caring for Your Windows and Doors pamphlet at

This cleaning information is suggested in an effort to be of assistance; however, Contractor can assume no responsibility for results obtained which are dependent on the solution chemicals as prepared and method of application.
Contractor’s Vinyl Window Systems are manufactured and warranted by U.S. manufacturers that Contractor hires to manufacture and install for the Client.  The specific manufacturer will provide the warranty to the Client.  Contractor will work with the manufacturer and Client to assist with any warranty claims, should they be needed.

Website Usage Privacy Policy Terms and Conditions


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website.  By using this website you warrant and represent that you are at least 18 years of age and by agree to these terms and conditions

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our’s use of cookies in accordance with the terms of’s privacy policy.

License to use website

Unless otherwise stated, and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:


  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website [except for content specifically and expressly made available for redistribution].


Where content is specifically made available for redistribution, it may only be redistributed within your organization.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without’s express written consent.

Restricted access

Access to certain areas of this website is restricted. reserves the right to restrict access to areas of this website, or indeed this entire website, at’s discretion.

If provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. may disable your user ID and password in’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. reserves the right to edit or remove any material submitted to this website, or stored on’s servers, or hosted or published upon this website.

Notwithstanding’s rights under these terms and conditions in relation to user content, does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if has been expressly advised of the potential loss.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify and undertake to keep indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by to a third party in settlement of a claim or dispute on the advice of’s legal advisers) incurred or suffered by arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to’s other rights under these terms and conditions, if you breach these terms and conditions in any way, may take such action as deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment may transfer, sub-contract or otherwise deal with’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute an agreement between you and in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with State, Federal and Local Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Dane County.


Much of this document was created using a Contractology template available at’s details

The full name of is Smooth Windows Dot Com LLC.

Smooth Windows Dot Com LLC is registered in Wisconsin.

Privacy Policy

What does this Policy apply to?

Smooth Windows Dot Com LLC, dba, is located at 762 Lois Drive in Sun Prairie, Wisconsin. This Policy applies to the website, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software and services that we offer, including the payment form that may be made available on a third-party website, or other services that we offer through our Website when you register for a account (collectively referred to as the “Services”).

This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our Website. does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information.

By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, delete all cookies from your browser cache after visiting our Website and do not visit or use our Website or Services. Your continued use of our Website or Services signifies your acceptance of this Policy.

Information collection and use

Broadly speaking, we collect information in three ways: (1) when you provide it directly to us, (2) when we obtain verification information about you or your company through trusted third parties (e.g. banks, credit bureaus), and (3) passively through technology such as “cookies”. The types of information that we collect and our use of that information will depend on whether you are a Website Visitor, Test User, Checkout User, or Live User, as described below.

Personal Information

The term “Personal Information”, as used in this Policy, refers to any information that can be used to identify a specific person, or any anonymous information (e.g., IP Address) that is linked to a specific person. Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person.

Cookies and Web Server Logs

Similar to many commercial websites, we utilize “cookies” and other technologies to collect non-personally-identifiable information from our Website and from other websites that use Checkout. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities on related web sites, and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our website and the websites of merchants that use Checkout. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website and also across other websites or applications that use Checkout. Log files are used to monitor, measure, analyze, improve, and troubleshoot our Services. You can choose to disable cookies for our Website but this may limit your ability to use our Website and Services.

In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Website or seen one of our advertisements, and we may provide that information to one or more third party advertising networks. The information we provide may include the time and date of your visit to our website, pages viewed, links clicked and other non-personally identifying information. Those advertising networks may recognize the web beacon or cookie associated with your visit to our Website when you visit other websites on which they serve advertising, and they may make decisions about the advertisements you see based on it. We may choose to work with Google AdWords, Facebook or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative. This website allows consumers to “opt out” of the behavioral advertising delivered by member companies. Additional information on that program can be found here.

Website Visitors

To simply browse our Website, you are not required to provide any Personal Information. However, we may gather non-personally-identifiable information, as described directly above, just for the purposes of monitoring and improving our Website and Services. We will not share this information with third parties except as a necessary part of providing our Website and Services, nor will we use it to target any advertisements to you.

Children’s Online Privacy Protection Act

Our Website and Services are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please notify us.

Sharing and disclosure of information does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Information. We may store your Personal Information in locations outside the direct control of, for instance, on servers or databases co-located with hosting providers.

If you authorize an application to access your account using the website, you acknowledge that we may share payment transaction data and related information with the third party that provides the authorized application. The use of your information by such third party will be subject to their applicable privacy policy, which you should carefully review.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if: (i) we are compelled to do so by subpoena, court order or other legal process, (ii) we must do so to comply with laws, statutes, rules or regulations, including credit card rules, (iii) we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.

We will only disclose your Personal Information in response to such a request if we believe in good faith that doing so is necessary to comply with applicable law or a legal obligation to which we are bound. If we receive such a request, we will use reasonable efforts to give you prompt notice, so that you may contest it if you choose. We won’t provide you such notice if we determine in good faith that either (a) we are not permitted to provide it under applicable law, or (b) that doing so would result in an imminent risk of death, serious physical injury or significant property loss or damage to or a third party.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

Choice and data retention

We are required to collect certain Personal Information to confirm your identity and comply with our obligations. If you elect to not provide Personal Information in optional fields it may limit your ability to use our Services. You can update your account information by signing on to our Website with your account.

We may occasionally email you with information about offers or new services. You can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with

If you wish to opt out of having cookies set on your browser (as described above in Section 2), the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser’s technical information. Note that disabling cookies on your browser prevents from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled. has a variety of obligations to retain the data that you provide us, both to ensure that transactions can be appropriately processed, settled, refunded or charged back, to identify fraud, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your account we will retain certain information as necessary to meet our obligations.

Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all Personal Information. maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.

Changes and notifications

We reserve the right, in our sole and absolute discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. If any changes are material and/or retroactive, we may provide additional notice and/or an opportunity to “opt-in,” as appropriate under the circumstances. will provide you with disclosures and alerts regarding this Policy by posting them on our Website, by emailing the email address listed in your account, and/or by mailing to the physical address listed in your Account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices in relation to this Policy shall be considered to be received by you within 24 hours of the time it is posted to our Website or emailed to you (unless we receive notice that the email was not delivered).


Contact us

If you have any questions or suggestions about this Privacy Policy or any of our privacy-related practices, please contact us at (608)210-2218 or email [email protected].